Haddington Citizens Advice Bureau

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E-mail Advice


If you would like to seek help from Haddington Citizens Advice Bureau please read the following carefully. In order to help you we need to maintain a record of your case, which may contain sensitive personal data.
Sensitive personal data is defined as information relating to any of the following: racial or ethnic origin, political opinions, religious beliefs, trade union membership, health, sexuality or sex life, offences and/or convictions.
The law says we must get your consent to do this.
Everything you tell us will be treated in total confidence.
To answer your enquiry, we will assume that your consent to keep a record has been given unless you tell us otherwise in your message on the enquiry form.
We will endeavour to answer your email as soon as possible. Please bear in mind that we are closed at weekends, so weekend emails will not be read until the following Monday. Please note that emails are not a secure medium, and if you wish total confidentiality we can answer by other means such as Royal Mail or Telephone, so please indicate this on the form otherwise your enquiry will be answered by email.

DATA PROTECTION ACT 1998

For the purposes of the Act the Data Controller is Haddington Citizens Advice Bureau

The local authority funds Citizens Advice Bureaux to give advice to the local community. If your enquiry is complex or requires follow up action and you do not live in East Lothian, we may have to refer you to another agency but will inform you first.

Click here to submit your question.
Click Here to return to our Home Page.

YOUR RIGHTS UNDER THE DATA PROTECTION ACT

The information will not be passed on to any individual or agency without your permission.
You have the right to access your case files to see what has been written but the files remain the property of the CAB.
If you wish to see your case file please contact the CAB Manager.
If you have any comments or complaints about the information recorded, please inform the CAB Manager in writing at:

Haddington CAB,
46 Court Street,
HADDINGTON,
East Lothian,
EH41 3NP [Scotland]